Privacy policy

Security and Privacy Notice


Thank you for choosing to be a customer of Gaslow International Limited!

This is the official Privacy Policy of Gaslow International Limited (hereafter called GASLOW) and it applies to all personal information collected by GASLOW. In this policy, we explain how and why we collect your personal information, how we use it and what controls you have over our use of it.

Collection of Information

Some information provided to us by customers might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you.

GASLOW will only collect such personal information if it is necessary for us to provide our core services, namely in the following situations or circumstances:

  • If you contact us, we may keep a record of that correspondence.
  • When you submit your email address to our website mailing list.
  • When you purchase a product from this website.

GASLOW do not store any credit card information and nor do we request your credit card information by email.

In addition to the specific purposes for which we may process your personal data as set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the interests of another person.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Third Party Websites

The website may contain hyperlinks to, and details of, third party websites

We have no control over, and are not responsible for, the privacy policies and practices of third parties

Security and Storage

GASLOW places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

GASLOW retains the information you provide to us, including your contact details, to enable us to verify customer transactions and delivery requirements, and to retain accurate records for legal and accounting purposes.


Access to and Correction of Personal Information

GASLOW is committed to maintaining accurate, timely, relevant and appropriate information about our customers and website users.

Inaccurate information held by GASLOW will be corrected upon receiving written advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.

Controlling your personal information

If you have previously agreed to us holding or using your personal information, you may change your mind at any time by writing to or emailing us using our Contact Page.


GASLOW’s service provider collects information using "cookies".

When you visit the Gaslow Direct site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed, any information downloaded and any information your browser or other client may send us. This information will only be used for the purposes of site analysis and to help us offer an improved online service. We may automatically collect non-personal information about you, such as the type of Internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our websites.

Legitimate Interest

In the case of Business to Business enquiries, we may, within the context of reasonable request, further contact the enquirer to ascertain if there is a legitimate interest in maintaining or developing a business relationship between consenting parties.

Contacting GASLOW

If you require further information regarding our Privacy Policy, please contact us at or 01509 377377


You accept that your use of this site includes your acceptance of this Privacy Policy and the Condition of Use.